CHITOSE BIO EVOLUTION PTE. (hereinafter referred to as the "Company") has established the Microalgae Towards Sustainable and Resilient Industry (abbreviated as "MATSURI") website (), which is planned and operated by the Company. (abbreviated as MATSURI https://matsuri.chitose-bio.com/) website (hereinafter referred to as the "Website"), which is planned and operated by the Company. The following privacy policy (hereinafter referred to as the "Policy") shall apply to the website of Microalgae Towards Sustainable and Resilient Industry (abbreviated as MATSURI ) (hereinafter referred to as the "Website"). MATSURI will handle customers' personal information appropriately in accordance with this Policy. This Policy contains information on matters to which we request your consent regarding the handling of your personal information and for which we request your agreement.
The terms used in this policy shall have the meanings ascribed to them in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). The terms used in this policy shall be governed by the Act on the Protection of Personal Information ("Personal Information Protection Act").

Article 1. Items of Personal Information to be Obtained

We obtain the following personal information about our customers

(1) Identification information
Customer's name, address, zip code, gender, date of birth, telephone number, e-mail address, account ID and password, SNS account information, etc.

(2) Information related to transactions
Information regarding transaction details and purchase history, etc.

(3) Settlement information
Information related to financial institution accounts, information related to settlement and its methods, etc.

(4) Information acquired when using the Service
Online identifiers such as cookie IDs, device information, location information, browsing history, and other information regarding use of the service (including access logs, IP addresses, browser information, browser language settings, etc.)
For details on the use of cookies on this website, please refer to our Cookie Policy, which is set forth separately.

(5) Other information
Information, etc. related to inquiries, communications, etc. from customers to the Company

Article 2 Purpose of Use of Personal Information

The Company will acquire and use customers' personal information within the scope of the following purposes of use (hereinafter referred to as the "Purposes of Use"). The Company will acquire and use personal information within the scope of the following purposes of use (hereinafter referred to as the "Purposes of Use").

1. To authenticate and manage customers when they register as members or use their customer accounts on this website.
2. To deliver or provide purchased products or services, etc. (including provision to delivery companies)
3. For billing and settlement of purchased products or services, etc. (including provision to settlement institutions)
4. To respond to customer inquiries and complaints, contact customers, and provide after-sales service (including providing such information to the seller when the seller responds directly to customer inquiries and complaints).
5. To inform you about new products and services (sending email newsletters and e-newsletters)
6. To conduct or provide information on various campaigns, prize competitions, questionnaires, events, etc. conducted by the Company, its group companies, or exhibitors on this website.
7. To improve this website, products or services offered on this website, and to plan, research and develop new products or services.
8. To research and analyze marketing data, and to consider and implement marketing measures
9. To provide, solicit, advertise, or otherwise market the products or services of the Company or third parties in accordance with your interests based on analysis of your attributes and behavioral history in the Company's or third parties' media (including providing your personal information to ad-serving companies and social network service providers as a prerequisite for these activities). (including the act of providing your personal information to an advertisement distributor or social network service provider as a precondition for these purposes)
10. To prevent and respond to fraud, etc. (meaning fraud, cyber-attacks, and other illegal or potentially illegal activities in general)
11. To maintain and manage this website
12. To provide personal information to third parties in the manner described in this policy

Article 3 Provision of Personal Information to Third Parties

(1) Principles of handling
Except in the following cases, we will not provide personal information entrusted to us by our customers to any third party without obtaining the prior consent of the customer.

1. When required by law.
2. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the customer.
3. When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the customer's consent.
4. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the customer's consent is likely to impede the execution of such affairs.
5. When permitted by other laws and regulations.

(2) Situations in which we provide personal information to third parties
Notwithstanding (1) above, please agree in advance that we may provide your personal information to third parties in the following cases

1. When we provide your personal information to delivery service providers for the delivery of purchased products.
2. When sharing payment information with companies that handle online payments, such as credit card payments
3. When outsourcing reception and information services (whether by telephone, e-mail, or mail) concerning products or services handled on this website to affiliated companies with whom we have concluded confidentiality agreements.
4. When we outsource the distribution of promotional information to third parties such as ad-serving companies and social network service providers.
5. When providing customers' personal information as a result of a merger, corporate separation, transfer of business, or other business succession.
6. When we provide your personal information to our group companies when we share your personal information with our group companies.
7. When we provide your personal information to an exhibitor in order for that exhibitor to respond directly to your inquiries or complaints.

Article 4: Efforts for the Safe Management of Personal Information

We take the following measures to ensure the safe management of our customers' personal information.

(1) Efforts when customers use this website
This website is SSL-compatible to protect customers' personal information. Personal information such as name, address, telephone number, credit card number, etc., entered by customers on this website is automatically encrypted and transmitted using "SSL" so that even if the transmitted data is intercepted by a third party, there is no fear that the contents will be stolen.

(2) Security Control Measures for Personal Information Received from Customers
We take necessary and appropriate measures to prevent leakage, loss, or damage of personal information handled by us and to otherwise safely manage personal information. For more information on the security control measures taken by the Company, please contact "Article 10 Inquiry Desk".

(3) Understanding the External Environment
We store personal information received from our customers not only in Japan, but also on cloud services provided by entities located in the United States and the Republic of Singapore (cloud service providers do not handle personal information of customers). (The cloud service provider does not handle your personal information. Therefore, we will make efforts to understand the legal systems regarding the protection of personal information in the United States of America and the Republic of Singapore through public materials published by the Personal Information Protection Commission ( https://www.ppc.go.jp/enforcement/cooperation/ ), and will implement safety control measures based on such information. In addition, we are striving to implement safety management measures in accordance with these laws and regulations.
In addition, we have a system in place to respond without delay to inquiries from customers regarding these points.

Article 5 Joint Use of Personal Data

The Company will share personal information entrusted to it by customers with its group companies (meaning the Company, its parent company, and their subsidiaries and affiliates) as follows. (the "Company" or its parent company, and its subsidiaries or affiliates) as follows.

(1) Items of personal information to be shared
Information as described in "1. Items of Personal Information to be Obtained".

(2) Purposes of use of personal information to be shared
Each purpose of use described in "2. Purposes of Use of Personal Information

(3) Scope of joint users
Our group companies ( click here for details)

(4) Party responsible for management of joint use
The Company (3-2-1 Sakado, Takatsu-ku, Kawasaki City: Representative in Japan: Rie Kugimiya)

Article 6: Requests for Disclosure, Correction, Suspension of Use, Deletion, etc. of Personal Information Held by the Company

We will confirm that the customer has the right to request disclosure, correction, suspension of use, deletion, etc. of his/her own personal information, and if the customer requests any of these measures, we will promptly respond to the customer's request in accordance with our established procedures. Customers who wish to request any of the aforementioned measures should contact the "Article 10 Inquiry Desk.
Please note that we may refuse to disclose information if it interferes with our business operations or if it is other than the customer's own personal information.

Article 7 Personal Information

Please agree that we may use the following personally identifiable information about you provided by an affiliate site or affiliate service provider, in conjunction with the customer information we have about you, to pay commissions to the affiliate site in question.

1. Information to identify the affiliate site you visited
2. Information regarding the timing of your clicks on the site
3. Information that enables the site or affiliate service provider to identify you
4. Information on whether or not a customer has made a purchase on this website

Personal information is information about a living individual that does not fall under any of the categories of personal information, pseudonymized information, or anonymized information, and that by itself cannot identify or specify the customer.

Article 8. Handling of Cookies on this Website

This website uses cookies to improve our services and to provide you with more suitable services. Please refer to our Cookie Policy for more information on the use of cookies on this website.

Article 9 Revision of Privacy Policy

We may change this policy from time to time. Any changes to this policy will be posted on this website.

Article 10 Contact for Inquiries

If you have any comments, questions, complaints, or other inquiries regarding the handling of your personal information, please contact us at the following address.

住所：神奈川県川崎市高津区坂戸三丁目２番１号
e₋mail：matsuri-support@chitose-bio.com
（受付時間：9時30分から17時30分　土日・祝日を除きます。）

Established February 17, 2023

CHITOSE BIO EVOLUTION PTE.LTD. Japan Branch
Sales office in Japan: 3-2-1 Sakado, Takatsu-ku, Kawasaki-shi, Kanagawa
Representative in Japan: Rie Kugimiya